Credit Controller - Glasgow / Western central belt

Credit Controller Sought - Leading UK Law Firm

Flexible Working + Excellent Benefits

Wilkinson and Associates are delighted to be partnering with one of our top clients on the search for a Credit Controller

The Credit Controller will support the Credit Manager in leading the team on the journey to building a platform which is efficient, effective and scalable. The successful candidate will be responsible for supporting the day-to-day Credit Team activities, identifying and pro-actively resolving any operational issues that would prevent the delivery of the team on a day to day basis or escalating were necessary.

This role requires the successful candidate to be a strong and clear communicator, who can simplify and resolve complex queries or issues within the function, providing coaching to enable team members to improve their knowledge within their role and mitigate any single point of failure knowledge gaps. They will work closely with the Team Lead in supporting the delivery of the Accounts Receivable Strategic Road Map for their area of expertise.

Key Duties :

• Working alongside the Credit Control Team Lead to deliver team strategic targets, coaching and guiding the team on day to day operations
• Ensure internal processes are adhered to and in line with agreed SLA’s to enable timely cash collection
• Develop effective stakeholder relationships across the business to enable resolution promptly on issues impacting cash collection
• Co-ordinate and effectively deliver through the team all SLA’s and KPI’s, escalating immediately where any potential non delivery is identified
• Provide leadership, coaching and guidance to the team on day to day operations
• Liaise with other departments & staff to ensure the smooth running of our operations
• Develop close working relationships across both Internal and External stakeholders
• Identify areas for improvements

Experience Required :

• Ability to communicate at all levels is essential
• Knowledge of accounting & general accounting practices relevant to job
• Working knowledge of MS Word, Excel, PowerPoint and Outlook
• Excellent Customer Service skills are essential
• Demonstrate strong organisational & time management skills
• Attention to detail is essential
• Ability to manage self, as well as others
• Ability to work under pressure
• Speed & accuracy essential, to meet deadlines