Credit Controller - Glasgow / Western central belt

Credit Controller Sought : Glasgow : Hybrid Offering

Wilkinson and Associates are delighted to be partnering with a brand new client on the search for a Credit Controller.

The Credit Controller will support the Finance Manager in day to day debt collection duties. The successful candidate will be responsible for day-to-day credit activities, identifying and pro-actively resolving any operational issues that would prevent the delivery of the team on a day to day basis or escalating were necessary.

This role requires the successful candidate to be a strong and clear communicator, who can simplify and resolve complex queries or issues within the function, providing coaching to enable team members to improve their knowledge within their role and mitigate any single point of failure knowledge gaps. 

Key Duties :

• Working within a successful team to deliver targets, coaching and guiding the team on day to day operations
• Ensure internal processes are adhered to and in line with agreed SLA’s to enable timely cash collection
• Develop effective stakeholder relationships across the business to enable resolution promptly on issues impacting cash collection
• Co-ordinate and effectively deliver through the team all SLA’s and KPI’s, escalating immediately where any potential non delivery is identified
• Identify areas for improvements

Experience Required :

• Ability to communicate at all levels is essential
• Knowledge of accounting & general accounting practices relevant to job
• Working knowledge of MS Word, Excel, PowerPoint and Outlook
• Excellent Customer Service skills are essential
• Demonstrate strong organisational & time management skills
• Attention to detail is essential
• Ability to work under pressure
• Speed & accuracy essential, to meet deadlines

Please reach out to laura@wilkinsonandassociates.co.uk for more information.